FAQ
What's your return policy?
We’re so sorry you didn’t love your Kahona suit! Products bought from www.kahonathelabel.com in new condition with hang tags and liners attached are eligible for exchange or store credit within 30 days of the purchasing date. Do not remove the protective slip. It is also recommended you try on your buttons with under garments for sanitary reasons.
Whats my size?
We have a size guide reference that can be found here. Please check if there are any special instructions in the product description whether to size up or down as some styles may differ from others. We are always happy to help as well! you can: DM us on instagram, Email contact@kahonathelabel.com or start a Live Chat on our website!
Do you do custom sizes or custom orders?
It’s important to us that you have the perfect bikini. Since some of our pieces are manufactured here in Canada, we are able to accommodate for custom sizes and orders! Kindly note, if the pieces you are looking to order aren’t from any of our current collections made here in Canada, the order will acquire an extra fee for the pattern to be made as this is done off site.
How long does shipping take?
Orders within Canada take 2-5 business days.
International orders take 5-14 business days.
London, Ontario orders can usually be picked up same day!
Kindly note, shipping delays may occur due to Covid-19.
We do not cover international customs clearance fees or duties that your package may be subject to.
How do I know what Bikini suits me best?
Feel free to send us a message! We love helping you find the perfect fit that you’ll fall in love with. All suits are fit to various shapes and sizes. We understand what is flattering on some body types may not work for others which is why we have a range of styles — we’ve got you babe.
What is the best suit for a bigger bust?
Our Layla set offers the most support for us bigger busted babes!
What bottoms have the most coverage?
While all of our bottoms are cheeky to show off your best assets, our Lily bottoms offer the most coverage! We love that you can wear these bottoms forwards or backwards to find the perfect coverage for you.
How do I care for my Kahona pieces?
Hand wash with mild detergent in cold water only lay flat to dry in shade.
Do not tumble dry, iron, dry clean or bleach.
High amounts of chlorine can ruin any bikini, make sure to wash immediately after if exposed for extended periods of time.
Kahona bikinis are made with the highest quality lycra blend of Nylon + Spandex while our newer pieces are made with a blend of reprevenylon + spandex which is made from recycled water bottles.
Our pieces are designed to keep you confident for years to come — show them love so they grow with you x
Have a question we haven't answered?
Not to worry, babe! Don’t hesitate to reach out to us at via DM, Chat or our Email contact@kahonathelabel.com for additional questions and concerns.